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General Inquiries
Product & Pricing
15
System & Map Update v16.0 on April 28, 2022
Why there is no download option for certain vehicle?
SD card or USB drive
How much is the system & map update cost?
Will the SD card or USB drive I order include the latest System & Map update?
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Return & Refund
5
What is the Return Policy?
Can I exchange the product if I order the wrong one?
Can I return the product if I am not satisfied?
Can I return the product if it doesn’t contain certain address, point of interest, or road?
When can I get my refund?
Shipping
4
Why do I need to create a Hyundai AutoEver free account?
My shipping got delayed, what can I do?
Shipment tracking show delivered, but I didn't receive the package.
The package is lost per shipment tracking
Order Process
7
I don't have Paypal account. Is Paypal the only payment option?
Unable to place an order because "Add To Cart" button is not active
What type of payment do you accept?
When will I get my order?
When will the order ship?
View all 7