Solutions Center

Product & Pricing 15

• System & Map Update v16.0 on April 28, 2022
• Why there is no download option for certain vehicle?
• SD card or USB drive
• How much is the system & map update cost?
• Will the SD card or USB drive I order include the latest System & Map update?

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Return & Refund 5

• What is the Return Policy?
• Can I exchange the product if I order the wrong one?
• Can I return the product if I am not satisfied?
• Can I return the product if it doesn’t contain certain address, point of interest, or road?
• When can I get my refund?

Shipping 4

• Why do I need to create a Hyundai AutoEver free account?
• My shipping got delayed, what can I do?
• Shipment tracking show delivered, but I didn't receive the package.
• The package is lost per shipment tracking

Order Process 7

• I don't have Paypal account. Is Paypal the only payment option?
• Unable to place an order because "Add To Cart" button is not active
• What type of payment do you accept?
• When will I get my order?
• When will the order ship?

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