Solutions Center

System Verification 6

• How do I find out if my car has built-in Navigation System?
• How to check your map version?
• What is Device ID and Authentication Code?
• Genesis JogDial / Premium or Touch Only
• How to get map & software update?

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Ready to Install 7

• Map & software update preparation steps
• Where do I insert the media in the car?
• Can I uninstall or revert back to the previous version?
• I need my Authentication Code
• How to start Map & Software update?

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Error Code/Message 22

• Failed to Authenticate Navigation error
• Please Check The Update Memory And Try Again error
• 2015 Hyundai Genesis w/ JogDial [ Update ] Button Not Active
• Unsuccessful Routing due to Navigation Map is Out of Date
• No Updating Files or No Map Update error

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Reset 1

• Help, the installation process is stuck! How do I reset?