We are sorry that your install took so long, but please keep in mind some install may take up to 3 hours to complete. If you have waited long enough and believe your system is not progressing, please do not turn off your engine and perform the soft reset fist.

1. Soft Reset – Find the pin hole on your head unit and use paper clip or bobby pin to press & reset.

After a soft reset, you may try to run the update one more time. Often time the soft reset will fix the issue that cause the stall earlier and allow you to complete the process on the second run. 

If the soft reset doesn't solve the issue and your head unit is still stuck on certain screen, please remove the SD card/USB drive from the head unit and then proceed with the hard reset next.

2. Hard Reset – Disconnecting your vehicle battery for 30 min. WARNING, you will lose your saved setting.