To "Reconnect a User Profile to an Account", please call the following customer care to link either BlueLink, Connected Services, or UVO account to a profile:

  • Hyundai BlueLink: (855) 225-8354
  • Genesis Connected Services: (844) 340-9741
  • KIA UVO: (800) 333-4542

Please request to "Reconnect User Profile to Account". 

This is not the same as activating an account on the head unit*. 

The customer cannot use the mobile app or online access to reconnect their profile to an account. 

*Customer care will not see anything wrong on the customer account if they already enrolled.