Customer is experiencing Navigation currently unavailable error since the new map & software became available on April 12, 2021. 


Affected customers:

  • Head unit is P GEN 6 
  • Map versions are v14.10 (Nov 2020 released) and older.

Examples of affected MAP ver are 13.47.47.xxx.xxx, 13.47.50.xxx.xxx, or 13.47.51.xxx.xxx.


Following is the screenshots that customer will see on their head unit.



Workaround: Please install the latest map & software update v15.0 released on April 12, 2021.