Error Code/Message

Connected Routing Outdated Navigation Map Pop-Up
Customer's Navigation system is showing a pop-up with either message:  "Connected Routing will be unavailable soon due to an outdated Navigati...
Thu, Mar 17, 2022 at 3:23 PM
Please Check The Update Memory And Try Again error
There are 2 possible cause for this error: If you download the map & software update from the update.hyundai/kia/genesis.com, you may have copy the ve...
Thu, Mar 17, 2022 at 3:26 PM
Failed to Authenticate Navigation error
There are 2 possible causes for this error message:  The Software version in your head unit is older than the Map version on the SD card/USB drive...
Thu, Mar 17, 2022 at 3:25 PM
Navigation Currently Unavailable due to Navigation Map is Out of Date
Customer is experiencing Navigation currently unavailable error since the new map & software became available on April 12, 2021.  Affected customers...
Thu, Apr 29, 2021 at 1:56 PM
2015 Hyundai Genesis w/ JogDial [ Update ] Button Not Active
If you already downloaded the correct version of the map & software update into an SD card and the [ Update ] button is still grey out/not active afte...
Thu, Mar 17, 2022 at 3:25 PM
No Updating Files or No Map Update error
There are 2 possible cause for this error: If you download the map update from the update.hyundai/kia/genesis.com, you may have copy the vehicle folder in...
Thu, Mar 17, 2022 at 3:26 PM
Error 100 code
This error code usually appear at the bottom right hand corner. Error 106 or 107 indicates one or more update files are corrupted.  To fix the issue: Dow...
Thu, Mar 17, 2022 at 3:27 PM
Map Data On SD Card Is Not Compatible error
This message is shown when there is a mismatch between the updated system of the vehicle and the map data on the SD card.  There are 2 possibilities:  1. I...
Thu, Mar 17, 2022 at 3:27 PM
This Software Is Not Designed For Your Vehicle error
"This software is not designed for your vehicle" error message appear when you try to reinstall the map & software update.  This error only a...
Thu, Mar 17, 2022 at 3:27 PM
Cannot Display Map error
Please make sure the SD card remain inside the SD card slot after update has been completed. If the above 2 conditions are already met, the "Cannot Di...
Mon, Jun 28, 2021 at 10:47 AM